Messaging Built to Secure the Legacy of Distributor Businesses
Now more than ever before, distribution businesses that have been staples in the community are bending under the pressure of corporate buyouts and changing customer expectations. In fact, the Industrial Distribution 74th Survey of Operations Report found an almost 180 degree shift in owner consideration of buyouts from 2020 to 2021. From supply chain interruptions to the weight of the Great Resignation, distributors are under pressure to adapt or phase out.
Starting at Home
For many distributors, especially those with decades long, family-run businesses, our counters
are considered home just as much as their favorite recliner. And each employee that has been a
part of your business feels like family. But lately, too many have come face to face with what's
being called the Great Resignation. According to a recent Harvard Business Review article, this
wave of employee turnover is being driven by individuals between the ages of 30 and 45 years
old. This represents your management and other seasoned employees, some of whom have
worked for you since they were teenagers.
In order to stop the epidemic of resignations from destroying our businesses, our industry has to
adopt tools to ease employee workloads and prevent burnout. This means distributors must
begin to embrace technology.
A Solution Built by Distributors for Distributors
Prokeep is the only communication tool built by feedback from hard working distributors, like
you. And while multiple factors can influence things like employee burnout, having the right tools
to efficiently meet the needs of the changing marketplace is a major contributor to helping your
employees manage their productivity and prevent burnout. One way the Prokeep platform is
designed to help you in this area is by easing the time constraints on branch and counter staff.
Prokeep users have reported saving as much as 9 hours per employee of time that they
previously spent fielding calls, placing customers on hold, and leaving voicemails.
In addition to meeting the needs of your workforce, Prokeep is built to help you meet the changing demands from contractors seeking faster order information and overall proactive
communication. With solutions like Prokeeps “Web Connect,” you can continue to strengthen
your relationships and virtually guide even the newest contractors to the products they need to
get the job done - right from the convenience of the cell phones.
Watch this brief video to learn a bit more about how Prokeep works and visit us online at
www.Prokeep.com to schedule a no-obligation demo today.
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