Managing logistics in 2025
Delivering product A to destination B is a simple goal on paper. In reality, managing HVACR supply chain logistics is a complicated process that can be even more challenging, given rising costs, tariff threats, and supply chain disruptions. But where there are obstacles, there are always solutions.
“Whether dealing with an upset customer or a delayed shipment, logistics managers spend a lot of their time putting out fires,” writes Shefali Kapadia
in her article for SupplyChainDive, who suggests that “logistics professionals must step back to review strategy and the best ways to use data, technology and talent to best manage their supply chains.”
Kapadia suggests several ways logistics managers can keep their operations on track. They include:
● Monitoring and community freight market changes, to both prepare for supply chain hurdles and ensure customers are informed of any impacts to their final price and timeline.
● Optimize networks and routes more frequently. Companies are used to optimizing their networks about every five years. Drawing on insights from Mike Reiss, managing director of supply chain at consulting firm EY, Kapadia says, “Now, logistics managers should examine networks, production locations and the physical infrastructure of their companies every six months … Using technology, such as digital twins, can help execute the task more frequently.”
● Acquire real-time and predictive freight visibility. This will help spot, predict, and respond to current or future logistics challenges in real time.
● Upskill your workforce: Develop a tech-savvy logistics team that makes full use of your logistics technologies and strategies. Sharing insights from Bryan Gross, principal of operations transformation at consulting firm PwC, Kapadia adds, “Shippers need a workforce to support those tech advancements. [Hire] talent with technological expertise and upskilling current employees. Companies can also offer mentoring programs that pair tech-savvy employees with non-technical staff.”
The route from manufacturer to warehouse and consumer is paved with obstacles. The right skills, leadership, and technology can help steer through today’s hurdles while setting HVACR players up to tackle challenges to come.
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