2025 HVAC Contractor Survey Research Report: A Must-Read Industry Benchmark
State-of-the-industry report was compiled based on survey of hundreds of HVAC contractors across the United States and Canada, uncovering powerful trends and must-know insights for every contracting business.
The Electric & Gas Industries Association (EGIA), the leading nonprofit association dedicated to helping home services contractors build better businesses, in partnership with HRAI, Canada’s national HVACR trade association, has released its 2025 HVAC Contractor Survey Research Report. Developed with the expertise of market research firm Decision Analyst, this definitive, data-driven look at the state of the residential HVAC industry distills insights from hundreds of contractors and stakeholders across the country into a powerful industry roadmap available now to the public.
Built on robust methodology and contractor input, the report explores what top-performing contractors are doing to succeed—and what’s holding others back. Key takeaways include:
•Widespread optimism heading into 2025, especially among business leaders aged 55 and under
•Top threats cited: labor shortages, increased costs, and government regulation
•Opportunities identified: new tech, public incentives, and emerging uses for AI
•Biggest internal challenges: hiring and retention, lead generation, and operations
•High financing adoption and an expanding interest in AI tools, especially among large firms
•Plus, deep insights into marketing strategy, training investment, growth expectations, and more
“This report offers real, actionable data that can help contractors grow smarter,” said Bruce Matulich, CEO of EGIA. “Whether you're building your marketing strategy, rethinking your service offerings, or trying to make sense of emerging technologies, the insights in this report will help you better understand the state of the industry and how your business stacks up.”
The 2025 HVAC Contractor Survey Research Report is available in Canada for purchase for $275 for HRAI members. That’s 50% off the retail price!
“This inaugural edition offers a compelling snapshot of the forces shaping our market,” said Sandy MacLeod, President & CEO of HRAI. “Though the Canadian data set is still developing, the insights presented offer contractors across Canada an opportunity to benchmark their operations and outlook against broader industry trends—many of which, like workforce development and technological innovation, transcend borders.”
Purchase your copy today! HRAI members receive a 50% discount!
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About the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI)
Founded in 1968, the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) is a non-profit national trade association of manufacturers, wholesalers and contractors in the Canadian heating, ventilation, air conditioning and refrigeration (HVACR) industries.
HRAI advocates a safe, responsible and fair industry where indoor environment systems and refrigeration processes are designed, installed and serviced by qualified professionals to ensure efficient and energy-conscious operation. The association’s activities are directly related to the needs and requests of its membership and include education and training programs, industry meetings, up-to-date industry information, technical support, government and industry advocacy, statistics and trends, and a biennial national trade show. Learn more at hrai.ca.
Contact:
Lauralei Heggie
HRAI
Director, Education and Learning Strategies
(416) 277-1953
lheggie@hrai.ca
About the Electric & Gas Industries Association (EGIA)
EGIA is a nonprofit organization that empowers home services contractors to get the most out of their businesses through industry-leading training, financing and marketplace solutions. Its Contractor University offers access to the industry’s most recognized educators, who deliver innovative keys to success through online training systems, in-person workshops, conferences and webinars. EGIA is also a recognized leader in delivering sponsored demand management and resource efficiency services on behalf of electric, gas and water utilities and municipalities. These services include financing; rebate program administration and rebate processing; contractor network management, training and certification; and sales channel development and support. EGIA’s OPTIMUS Financing, which has facilitated financing for hundreds of thousands of residential and business projects valued at over $9 billion, provides contractors with a best-in-class suite of financing options. Contractor Marketplace brings together some of the most in-demand vendors and products in the industry at exclusive pricing.
Learn more at www.EGIA.org.
Contact:
Lucas Ehrbar
Electric & Gas Industries Association (EGIA)
Director, Communications & Marketing Partnerships
(503) 780-6045
lehrbar@egia.org
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