How HVAC reduces COVID-19 risk...what your customers need to know

In this two-module online workshop, learn how to communicate the value and effectiveness of HVAC products and services in improving Indoor Air Quality, in a responsible manner, demonstrating a long-term commitment to the health, well-being and comfort of your clients.

$159/person to attend.  Register now!

Employer Registering 2 or More Employees    Single Registration

Staying Current in the HVACR Marketplace

HRAI brings you an on-line, two-module workshop to assist HVACR contractors in adapting their businesses to today's evolving marketplace.

These new workshops will empower participants to offer responsible technologies and services in the residential and commercial sector to optimize indoor environmental control during the pandemic and beyond. 

Module A will outline how the science supports at least four strategies for enhancing mechanical systems and how they can be implemented most effectively into existing HVAC systems. The role of ventilation, filtration, distribution and humidity control will all be explored. Participants will also learn about the fundamentals of ‘comfort sales’ including assessing customers’ needs and refining the sales approach in a pandemic environment.

Register today.

Module A: Indoor Air Quality and selling HVAC upgrades (interactive webinar)

An interactive webinar, led by Gord Cooke - 3.5 hrs

This webinar unpacks the topic of Indoor Air Quality (IAQ) and indoor comfort, new and existing technology available to HVACR contractors to assess and improve IAQ, the science that supports HVACR upgrades and the role of IAQ in virus transmission and general health and safety. The webinar also addresses the fundamentals of comfort sales – assessing the needs of customers, building trust, demonstrating value and asking the right questions, as well as the important of refining the sales approach in the pandemic environment.

  1. The role of HVACR contractors in the COVID-19 environment – how the science supports HVACR upgrades
  2. HVACR residential best practices for optimal health without compromising comfort and energy efficiency

a. Proper humidity control – dehumidification and humidification best practices

b. Emerging HVACR design issues, Dehumidification vs Cooling load design, Ventilation vs Heating load design, Forced air system considerations.

c. Identifying appropriate filtration and de-activation technologies such as the role of HEPA and UVC systems, 

d. Ventilation and IAQ system best practice,

3. Selling HVAC upgrades

a. Conveying appropriate solutions and benefits of HVACR upgrades without seeming to be overselling pandemic solutions

b. Integrating the fundamentals of comfort into your sales process

c. The compelling ways to use energy efficiency within your sales process

d. How to help your customer focus on a comprehensive IAQ (Indoor Air Quality) plan

Module B: Principles of running a business in a pandemic (self-guided module)

Self-guided slide presentation - est <2 hrs

Two versions available:

  1. Management Responsibilities (Employer Version)
  2. Field and Office Staff (Staff Version)

This Staff Version module will provide tools to understand and keep informed of emerging information on the COVID-19 pandemic and how this infectious disease spreads. It will provide risk mitigation guidelines for doing business during and post the pandemic, with enhanced safety protocols for site, in-home, and office situations. The management stream will provide suggestions on public and corporate policy issue that companies should address.

Employer Registering 2 or More Employees    Single Registration