Introduction to Residential HVAC Equipment

Who would benefit from this course?

HVAC technicians, Sales Associates, Counter Personnel, Dispatchers and others working in HVAC companies

What you will learn

Please note that courses for the remaining “Guaranteed” Schedule are no longer guaranteed due to the COVID-19. It has become necessary to cancel several courses as host facilities were no longer available. For those who have registered for training, please watch your emails for updates. We will continue to evaluate each course on a case by case basis. Anyone who is registered and feels the need to postpone to our next schedule may do so. HRAI asks that all registrants who display any symptoms of the COVID-19 OR have come into direct contact with anyone who has the symptoms – please DO NOT attend the course. Contact HRAI at 1-800-267-2231 ext 230 to postpone your registration.

A technical course for the non-technical.  Get your admin, counter staff and sales teams up to speed quickly with HRAI’s Introduction to Residential HVAC equipment. Provide your staff with the tools to confidently address customer questions about equipment options, energy efficiency and operating costs. They will be introduced to HVAC equipment types, applications and energy efficiency metrics in this course designed for the layman.

*Guaranteed courses not available after cut off dates. See local listing for more info.


Major takeaways

  • Administrative/counter staff/sales: Get introduced to the world of HVAC, using plain language to explain equipment types, applications and performance including applicable energy efficiency metrics.
  • Feel more comfortable in your knowledge of HVAC as you address customer questions and concerns.
  • Learn how to compare relative efficiencies and operating costs of different equipment options and how to predict potential savings when considering upgrading old/dead equipment.

When and where is the course?

Can't find your location?


What is the cost?

Price:  $475.00 + taxes

HRAI Training may be eligible for partial fee reimbursement under the Canada Job Grant Fund Program (HRAI Registration #R108084138).  Check with your provincial job grant body for more details.

For any assistance, please call 1-800-267-2231 ext 241.


Cancellation Policy

  • Registration fees will be refunded in full if cancellation is received by HRAI at least 30 days prior to the training date.
  • Cancellations received 15–29 days prior to the training date are subject to a $150 cancellation fee.
  • Registrants who do not attend the training or who cancel less than 15 days prior to the training date are liable for the entire registration fee.
  • A substitute registrant may be enrolled at any time by contacting us at, or by phone at 1-800-267-2231 ext 230.

Download Course Schedule

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