Choosing a heat pump contractor
Prior to installation, choosing the right contractor is a critical step. As noted, heat pumps require specialized knowledge for both correct design and installation. A good contractor will make a detailed analysis of your home. They will talk to you about your needs, your concerns with the previous system and make recommendations for the correct type of heat pump for your home.
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While getting several quotes is a wise strategy, it is important to ensure that those quotes are equivalent. Ask for a written quote that details the equipment that the contractor intends to install, warranties and safe disposal of the old equipment. A lower bid may mean substandard equipment which could impact your comfort and efficiency needs or, even worse, it may indicate a lack of practical training and experience in installing heat pumps.
Consider consulting a member contractor of the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). HRAI Contractors Division members are required to carry relevant trade and municipal licensing, liability insurance, workers’ compensation and must adhere to a code of ethics that includes developing and maintaining an understanding of proper equipment selection.
Learn more and locate a qualified contractor to service your air conditioners by going to the Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI) Contractor Locator page, or calling 1-877-467-HRAI (4724). All HRAI member contractors have been pre-screened and have the required trade licences, technical certifications and insurance coverage to service on your system.
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