HRAI has selected a group of partners to provide discounts and operational benefits to HRAI Members.

Discount Solutions

For fuel discounts, look to Petro-Canada SuperPass 
Members have access to a fuel discount of 2.4 cents per litre with Petro-Canada. This program includes flexible reporting options, PIN security and other services. Existing SuperPass CardHolders can link to this discount in one easy step!

For business supplies and discounts, look to Nebs (a DELUXE® company)
HRAI members receive a 15% discount on all business products ordered (some restrictions apply). NEBS offers significant savings on a variety of business and marketing products. For more information, please visit their website at or call 800-461-7572.

For discounts on job postings, look to P&HVACR Career Connections
Members can take advantage of discounted rates for job postings on HRAI’s Job Board ( which is a service specifically designed to help employers in the HVACR industry fill their staffing needs.

Human Resources Solutions

For group employee benefit insurance programs, look to Adriatic
Insurance coverage is available for your employees at rates not usually available to smaller companies. Employee Benefits including Health & Dental, Business, E&O and General Liability and Commercial Auto are just some of the types of coverage available to members.

For group home and auto insurance programs, look to LMS Prolink
HRAI members now have exclusive access to preferred rates for their personal automobile and home insurance needs. The program is represented by LMS Prolink, a Canadian owned and operated insurance and risk management broker with over 30 years of group insurance expertise. To learn more, contact LMSProlink at 800-663-6828 or visit

For a tool kit on employee management, look to HRAI Essential Employee Management Tool Kit
The “Essential Employee Management Tool Kit” is a suite of human resource programs and policies which are considered essential tools necessary to conduct sound employee management practices. Developed by Human Resource professionals, these programs are designed to assist the small- to medium-size company follow a recognized human resource structure without the overhead.

The tool kit includes recruiting, interviewing techniques, sample job descriptions, employee handbook and performance review guidelines. Call 800-267-2231 for more information.

Finance And Payroll Solutions

For merchant credit card services, look to Pivotal Payments
Pivotal Payments offers a complete Merchant Services solution with preferential rates for HRAI Members on VISA, MasterCard and Interac Services. If you have not taken advantage of this program you could be overpaying on your card transaction costs.

For HVAC exclusive business software, look to CUC Software, Inc.
CUC’s Contractor Essentials software is specifically designed for HVAC contractors throughout the USA and Canada. The software is a fully integrated business solution including functions for accounting, job costing, service dispatching, scheduling, inventory and equipment tracking, marketing, analysis and much more.

For payroll solutions, look to NEBS Pay
This innovative web-hosted payroll solution gives absolute confidence that your payroll is completed on time and on budget. Go to for a free demonstration.

For extended service agreements, look to AIG
HRAI’s exclusive ESA program, offered by AIG, allows HRAI members to lock in their residential and commercial customers for up to 10 years by offering fully insured extended service agreements at an association price. ESAs are available on all makes and models of HVAC equipment and accessories and wrap around the manufacturers’ warranty.

Customer Service Solutions

For professional on-hold recorded messages, look to On-Hold Marketing Inc.
On-Hold Marketing Inc. provides members with an on-hold system package that broadcasts a professionally recorded message to all callers placed on hold. The message can include information about your products and services, provide your company history and impart to your callers how much you appreciate their business. Setup is easy; all you need to do is plug the equipment into your phone system. [Participants must have a “music on-hold jack” (the ability to play a radio) as part of their phone system].

For specialized customer service reps, look to Answerplus
AnswerPlus is a call centre providing a specialized team of customer service representatives dedicated to taking calls in the HVACR Industry. With intensive training, these representatives provide clear, accurate and detailed messages. Calls are screened for urgency  and emergencies are escalated to resolution.

For consumer financing programs, look to UEI financial
UEI Financial offers members a flexible and affordable consumer financing program. Increase your average sale by up to $1,200 by participating today. The benefits include: on-the-spot credit approvals, higher approval rates, excellent interest rates starting at 9.9%, fast dealer payments, flexible terms, no upfront or hidden fees to your customers, and access to exclusive programs offered during the year to HRAI members only.